In the event of an after-hour emergency, please call 477.2121 for the voicemail contact message on how to reach our Public Works personnel.
The Town of Mount Jackson provides water, sewer and trash service to most of the residents and businesses to properties located within the town limits.
Establishing new water and sewer service:
To request service, visit the Town Office at 5901 Main Street from 8am to 4:45pm to complete a service application. The Town of Mount Jackson requires a $175.00 security deposit for any tenant or homeowner moving into a residence within town limits. This deposit is paid upfront at the Town Office when submitting a service application. Please arrive no later than 3:00 p.m. to set up a new water account.
For a homeowner, the deposit is returned after 13 consecutive months of prompt payments. For a tenant, the deposit is only returned when the individual moves from Mount Jackson. A forwarding address is required, and the deposit minus the final billing will be mailed within 4 to 6 weeks.
About your water bill:
Bills are mailed out the last business day of each month and are due the 15th of each month. The meters are read on a business day near the 20th of each month. The meters are read in thousands with a two thousand gallon minimum.
Late bills incur a 10% penalty plus an additional $3 processing fee. Services will be disconnected if late bills are not paid by the 25th of each month (with the penalty fee) unless arrangements have been made in advance.
Payments may be dropped off in the night deposit box to the right of the south-side door at Town Center. No online or phone credit card payments are accepted, but credit cards can be accepted in person at the Town Office. Returned check or automatic debit payments with insufficient funds incur a $35 fee.
Water and Sewer rates:
Effective July 1, 2015, water is billed at $6.60 per thousand and sewer at $11.85 per thousand. A rate increase is expected to take effect July 2017.
The Town of Mount Jackson does not prorate the water bill. If the Town is unable to reach the meter because of a loose dog or an automobile blocking access, the meter reading will be an estimate for that month.
Trash is picked up every Wednesday morning beginning 7:00 AM. Please do not place trash out until 4 p.m. Tuesday, the day before the regular pick-up. Please use trashcans to prevent animals from scattering the trash. 2016 rates are $11.20/month residential and $13.35/month commercial. The trash fee is included with your monthly water bill. The Curbside Recycling Program is in effect and runs every other week. Please do not block the mailbox with trash or recycling bins.
A special pick-up takes place quarterly for residents to dispose of large items.
2016 Annual Drinking Water Report
Water and Sewer Contacts:
Town Office 477.2121
Sewage Treatment Plant 477.3225
Maintenance Shop 477.9737
Public Works Department
Public Works Supervisor – Randy Lonas
Water/Wastewater Supervisor – Gale Netz
Roger L. Riggleman