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FAQs: Frequently Asked Questions

I live back at Basye or Bryce Resort, how can I get Utility Services? You may have the Mount Jackson Zip Code 22842 and live outside of the Town of Mount Jackson town limits.  If you live outside of the Town of Mount Jackson town limits, you will not have town utility services (Water/Sewer & Refuse).

How do I apply for Water/Sewer and Trash services? You will need to come into the town office and complete a service application.  Please bring a photo ID and cash/check/money order for the deposit $250.00.  If renting, you need to provide a Landlord Authorization Form from your landlord before completing the service application.

When is my Water Utility Bill Due? Utility bills are always due on the 15th of the month.  Meters are read on the 20th of each month; your bill will reflect usage from the 20th of the prior month to the 20th of the current month.  On your utility bill, you will be billed for water, sewer, and refuse (trash). Minimum billing is 2,000 gallons.  The meters are read in thousands of gallons.

Who is my Electric Service? 
It is either Dominion Power or Shenandoah Valley Electric depending on where you are in town.  Check with your Realtor or Leasing Agent.

Who is my Local Cable/Telephone? 
Shentel in Edinburg, VA

I need Water and Sewer Services or Wells out of town limits? 
Check with your Realtor or Leasing Agent.  For Water/Sewer Services out of town limits, you may check with Stoney Creek Sanitary District at 540-459-7491.